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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know


<p>Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.</p>

Author(s): Jeffrey Gitomer  

ISBN 10: 188516730X
ISBN 13: 9781885167309
Pages: 256
Format: Hardcover
Publication: January 1998
Edition: 1st Edition
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Other books by Jeffrey Gitomer

1. Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Them Love You, Keep Coming Back, And Tell Everyone They Know Hardcover (September 2005)
2. Jeffrey Gitomer Collection Hardcover (May 2010)
3. Jeffrey Gitomer's 21.5 Unbreakable Laws of Selling Hardcover (September 2013)
4. Jeffrey Gitomer's Little Books Collector Edition Hardcover (October 2007)
5. Jeffrey Gitomer's Little Red Book of Sales Answers Hardcover (February 2006)
6. Jeffrey Gitomer’s Little Books Box Set (March 2008)
7. Knock Your Socks off Selling Paperback (June 1999)
8. Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships Hardcover (August 2006)
9. Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships Audio Compact Disc (July 07, 2009)
10. Little Blue Book of Business Success Hardcover, 2007
11. Little Gold Book of Yes! Attitude: How to Find, Build and Keep a Yes! Attitude for a Lifetime of Success Hardcover (December 2006)
12. Little Gold Book of Yes! Attitude: How to Find, Build and Keep a Yes! Attitude for a Lifetime of Success Compact Disc (January 2009)
13. Little Green Book of Getting Your Way: How to Speak, Write, Present, Persuade, Influence, and Sell Your Point of View to Others Hardcover (April 2007)
14. Little Platinum Book of Cha-Ching: 32.5 Strategies to Ring Your Own (Cash) Register in Business and Personal Success Hardcover (October 2007)
15. Little Red Book of Sales Answers: 99.5 Real Life Answers that Make Sense, Make Sales, and Make Money Audio Compact Disc (March 10, 2009)
16. Little Red Book of Selling: The 12.5 Principles of Sales Greatness: How to Make Sales Forever Hardcover (September 2004)
17. Little Red Book of Selling: The 12.5 Principles of Sales Greatness: How to Make Sales Forever MP3 on CD (September 2008)
18. Sales Bible: The Ultimate Sales Resource Hardcover (May 2008)
19. Sales Bible: The Ultimate Sales Resource Compact Disc (May 2008)
20. The Little Book of Leadership: The 12.5 Strengths of Responsible, Reliable, Remarkable Leaders That Create Results, Rewards, and Resilience Hardcover (4/19/2011)

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