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Competitive advantage through people


Competitive Advantage Through People explores why—despite long-standing evidence that a committed work force is essential for success—firms continue to attach little importance to their workers. The answer, argues Pfeffer, resides in a complex web of factors based on perception, history, legislation, and practice that continues to dominate management thought and action. Yet, some organizations have been able to overcome these obstacles. In fact, the five common stocks with the highest returns between 1972 and 1992—Southwest Airlines, Wal-Mart, Tyson Foods, Circuit City, and Plenum Publishing—were in industries that shared virtually none of the characteristics traditionally associated with strategic success. What each of these firms did share is the ability to produce sustainable competitive advantage through its way of managing people. Pfeffer documents how they—and others—resisted traditional management pitfalls, and offers frameworks for implementing these changes in any industry.A Library Journal Best Business Book of the Year. "A masterful, riveting performance."—Tom Peters

Author(s): Jeffrey Pfeffer  

ISBN 10: 087584717X
ISBN 13: 9780875847177
Pages: 304
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Other books by Jeffrey Pfeffer

1. Hard Facts, Dangerous Half-Truths and Total Nonsense: Profiting from Evidence-Based Management
2. Leadership BS: Fixing Workplaces and Careers One Truth at a Time
3. Managing with Power: Politics and Influence in Organizations
4. Power: Why Some People Have It
5. The External Control of Organizations: A Resource Dependence Perspective
6. The Human Equation: Building Profits by Putting People First
7. The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
8. What Were They Thinking?: Unconventional Wisdom about Management

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